password expired or changed

  • Kaitlyn Lucker
    Asked on July 9, 2025 at 1:18 PM

    I have an email saying my password was changed on 7/8 but I did not authorize this.

    When I try to login its telling me my password is expired.

    Can you send me a link to reset my password?

  • kaitlynlucker
    Replied on July 9, 2025 at 1:22 PM

    Nevermind I found the link to reset the password on my own

  • Kyle JotForm Support
    Replied on July 9, 2025 at 1:24 PM

    Hi Kaitlyn,

    Thanks for reaching out to Jotform Support. Resetting your Jotform account password is easy to do. Let me walk you through it:

    1. Go to the Jotform Main page and click on Login at the top-right corner of the page.

    password expired or changed Image 1 Screenshot 60

    2. In the window that opens, click on Forgot Password?.

    password expired or changed Image 2 Screenshot 71

    3. Enter your email address, and then click on Send Reset Instructions.

    password expired or changed Image 3 Screenshot 82

    4. You'll receive an email with instructions on how to reset your password. Open the email and click on the Reset Password button.

    password expired or changed Image 4 Screenshot 93

    5. Enter your new password, enter it again to verify it, and then click on Create a New Password.

    password expired or changed Image 5 Screenshot 104There you go. Your new password is now set, and you can use it to log into your Jotform account. You can also check out our How to Reset Your Jotform Password guide for more information.

    Reach out again if you need any other help.