App Store: How To Change Subscription Plan?

it wont let me change my plan says only on moblie and it doesnt work still 

Hi Embassy,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

It seems you're having trouble changing your plan because it says it's only available on mobile, but it's not working. Let me help you with that:

1. Try accessing your account on a mobile device to see if the option to change your plan appears there.
2. Ensure your app or browser is updated to the latest version for best compatibility.
3. If the issue persists, clear your browser cache or reinstall the app and try again.

Give it a try and let us know how it goes.

Hi embassykicksllc,

I have reviewed your account and your subscription plan was bought via the App Store. Unfortunately, it is not possible to change the subscription purchased via the App Store. If you would like to switch to another subscription, you will have to downgrade your account to Starter (Free), which is subjected to the App Store refund policies. For more information on how to cancel a subscription plan via App Store, you can check out this guide. Once your subscription plan is canceled, I would suggest purchasing your subscription plan via the Pricing page here in Jotform so that you can easily switch between subscription plan without canceling it next time.

Give it a try and let us know how it goes.