My form has been removed?

  • msilvapreas
    Asked on July 9, 2025 at 8:55 AM

    I am not sure what happened, but my form for Essex Soap Refill has disappeared. I went to access it on my phone, but it wasn't there. What happened? Is there a way you can restore it? I have a clone of it, but I need to access all my previous 408 submissions.


    My form location was here: https://form.jotform.com/201805721820144


    It says the form is not found. Can you please help me restore it!


    Thank you for your help, Miriam

  • Podo: Support AI Agent
    Replied on July 9, 2025 at 8:55 AM

    Hi Miriam,

    Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

    Your form might have been deleted or moved to the Trash folder. Let me help you with that:

    1. Go to your My Forms page at https://www.jotform.com/myforms/ and check if the form appears there.
    2. Check the Trash folder located at the lower left side of the My Forms page.
    3. If you find your form in Trash, select it and click Restore to bring it back to your main workspace.

    This will restore your form along with all previous submissions. Please note that forms stay in Trash for 30 days before permanent deletion.

    Give it a try and let me know if you need any more help.