Account: How to free upload space on the account?

  • Account_Admin_admin_admin407
    Asked on July 9, 2025 at 8:36 AM

    How do i free up some more upload space or get rid of upload space.

  • Myla JotForm Support
    Replied on July 9, 2025 at 9:00 AM

    Hello Account_Admin_admin_admin407,

    Thank you for reaching out to Jotform Support. The upload space is the storage for all your submissions uploads and data. To free space on your upload storage, you need to delete the submission from your tables and in the trashed entries as well.

    You can easily delete your trashed submissions in Jotform Tables. Let me show you how:

    1. In Jotform Tables, click on the Three Dots icon next to your form title in the tabs.
    2. In the dropdown menu, click on Trashed Entries to open the Trash menu.
    3. Then, in the Trash menu on the right, click on the Checkboxes to select the submissions you want to purge. To select all, click on the Select All button.
    4. Now, click on Delete Forever, and in the warning window, click on the Delete button to confirm.

    Account: How to free upload space on the account? Image 1 Screenshot 20 To avoid permanently losing submission data, it’s recommended to Download Form Submissions as Excel, CSV, or PDF. Purging deleted submissions will free up your Submission Storage and Upload Space but won’t affect other limits. You can also check out our guide about Account Usage and Limits for more information.

    Give it a try and let us know if you need any help.