I Want to Stop My Subscription

Dear Sir or Madame,

we are about to shut down the company and I want to terminate the jotform subscription as of now. Can you please reach out to me to execute this process?

KR Michael Seitz

Hi Michael,

Thanks for reaching out to Jotform Support. I tried searching for an account using your email address, but got no results, but you can easily Cancel Your Subscription. You’ll need to do it on the desktop version of Jotform, as it’s not yet available on the mobile app. Let me show you how:

1. On your My Workspace page, click on your Avatar/Profile Image on the top-right side of the page, and then click on Settings.

2. Under the Billing tab on the left, and beside the My Plan section, click on Change Plan.

3. Now, click on the Downgrade button to switch to the Starter (Free) Plan.

Then, you’ll see a pop-up window with extra information about the downgrade. Just follow the instructions to continue canceling your plan.

Let us know if you need any more help.