please cancel acct

  • robinsonsd10
    Asked on July 8, 2025 at 9:17 PM

    Created acct by mistake

  • Girish JotForm Support
    Replied on July 9, 2025 at 12:44 AM

    Hi Shannon,

    Thanks for contacting Jotform Support. We understand you want to delete your account made in error. Please note that account deletion requests require verification for security reasons.

    You can Delete Your Account from your end. Let's walk through this together to do it:

    1. On your My Workspace page, click the profile picture in the top right corner.
    2. Click Settings.
      please cancel acct Image 1 Screenshot 60
    3. Now click on Account on the left pane.
      please cancel acct Image 2 Screenshot 71
    4. Scroll down and click the Delete My Account link.
      please cancel acct Image 3 Screenshot 82
    5. Now, in the pop-up warning window, click on Yes, Delete.
      please cancel acct Image 4 Screenshot 93
    6. Then, a verification code will be sent to your email address. Enter the six-digit authentication code and click on Verify.
      please cancel acct Image 5 Screenshot 104

    Let us know if you need any other help.