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jaaneAsked on July 8, 2025 at 8:14 PM
Hi, can I please be shown how to download the original PDF that is attached to our 'Client Information Tax Return Checklist Year Ending 30 June 2025 form?
I need to change the date and re-upload the PDF however i do not not how - thanks
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Podo: Support AI AgentReplied on July 8, 2025 at 8:14 PM
Hi Breeanna,
Thanks for reaching out to Jotform Support. Let me help you with that:
- Go to My Forms and select your 'Client Information Tax Return Checklist Year Ending 30 June 2025' form.
- Open the Submissions page for that form.
- Locate the submission with the original PDF attached.
- Download the attached PDF from the submission.
- Edit the PDF as needed, then re-upload it to your form or use it as required.
Give it a try and let us know how it goes.
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jaaneReplied on July 8, 2025 at 8:18 PM
This did not work it only showed me the completed form - i need the original please
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Podo: Support AI AgentReplied on July 8, 2025 at 8:18 PM
Hi Breeanna,
To download the original PDF attached to your form submissions, please follow these steps:
- Go to Jotform Tables for your form.
- Select the submissions you want to download.
- Click the Download button in the upper-right corner.
- Choose Download as PDF and then select Original PDF.
This will download the original PDF with the submission data included. You can then edit the PDF as needed and re-upload it.
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jaaneReplied on July 8, 2025 at 8:19 PM
I need the PDF without the submission data - please assist
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Podo: Support AI AgentReplied on July 8, 2025 at 8:19 PM
Hi Breeanna,
To download the original PDF without submission data, you need to access the PDF file you originally uploaded to the form. Here's how:
- Go to My Forms and select your form.
- Click on Form Builder.
- Go to the PDF Editor.
- Find the original PDF you uploaded and download it directly from there.
This will give you the original PDF without any submission data. You can then edit and re-upload it as needed.
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Christine JotForm SupportReplied on July 8, 2025 at 9:11 PM
Hi Breeanna,
I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.
We appreciate your patience while we work on a solution.
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Christine JotForm SupportReplied on July 8, 2025 at 10:02 PM
Hi Breeanna,
Let me walk you through on how you can download the Original PDF of your form.
- In Smart PDF Forms, click Settings on the blue navigation bar on top of the page.
- In Form Settings, go to Original PDF connection to your Online Form.
- Make sure that the Enable Preview PDF button at the end of your form option is checked.
- Now, set your form to Preview, toggle on Preview Form on upper right corner of the page.
- Click Start Filling, then click on Preview PDF.
- Click the download icon on the upper right corner of the page.
Give it a try and let us know how it goes.