My forms all of the sudden show garbage instead of words See screenshot. They were readable until yesterday.

  • jgallardo
    Asked on July 8, 2025 at 5:26 PM
  • Elson
    Replied on July 8, 2025 at 5:36 PM

    Hi jgallardo,

    I clicked the link and the form looks fine on my end. Try a few of these methods to see if it fixes it.

    1. Clear your form cache by going to your My Workspage page, click on your profile, click settings, and then the clear cache under the Form Cache section.
    2. Try using a different device or network to rule out any local issues.
    3. Make sure your browsers are fully updated.
    4. Last thing, try duplicating the form and see if the issue is still there.

    If none of those work, reach out again and a Jotform Support member can take a deeper look at what's going on.