-
mrsbriannaharnAsked on July 8, 2025 at 5:23 PM
Each time I try to edit a lower section on my form or go to the publish page to edit the link, the page goes clear. I try to re-load it and takes me back to the same page, not allowing me to edit. If I try to go back, it takes me all the way back to the main-home page as well. I've tried a few different browsers and tried re-signing in.
-
ElsonReplied on July 8, 2025 at 5:28 PM
hello mrsbriannaharn
A few other things you can try out.
- Clear your form cache by going to your My Workspage page, click on your profile, click settings, and then the clear cache under the Form Cache section.
- Try using a different device or network to rule out any local issues.
- Make sure your browsers are fully updated.
- Last thing, try duplicating the form and see if the issue is still there.
If none of those work, reach out again and a Jotform Support member can take a deeper look at what's going on.