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MelanieMMAsked on July 8, 2025 at 2:50 PM
Hello,
How can I make the .pdf form look like the actual form the client completes? Attached, please find 2 screenshots. The first screenshot is the form the client completes and the 2nd screenshot is ,pdf of the completed form. Is it possible for the ,pdf to look like the first screenshot? I would like the column with the wages to be narrower---like the first screenshot image. Can you please tell me how to adjust the .pdf form format.
Thanks
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Christian Ice JotForm SupportReplied on July 8, 2025 at 2:58 PM
Hi Melanie,
Thanks for reaching out to Jotform Support. You can edit the PDF submission in PDF Editor, but unfortunately I can only see one screenshot on my end. Can you try to send it again so we can guide you better? Let me show you how to post a screenshot to our Help Center:
1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.
2. Drag and drop your image into the Upload box, or click on it and select your file.
3. Then, click on the Add button in the bottom-right corner of the window.
4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.
5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.
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MelanieReplied on July 8, 2025 at 3:20 PM
Hello,
If I use PDF editor will this change the look of all the .pdf forms I receive from clients? Or will I have to do this for each client as the forms are submitted?
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Christian Ice JotForm SupportReplied on July 8, 2025 at 3:27 PM
Hi Melanie,
When you customize the PDF form submission using the PDF Editor, the changes you make apply to the PDF template for that form. This means:
- The appearance changes will affect all future PDF submissions generated from that form.
- You do not need to edit the PDF for each client or submission separately.
- The PDF Editor lets you set a consistent layout, column widths, fonts, and styles that will be used every time a submission is converted to PDF.
If you customize the PDF form submission template, all submissions will follow that format automatically.
Give it a try and let us know how it goes.
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melanieReplied on July 8, 2025 at 3:28 PM
I am sorry I cannot see your video very well and I do not know where you mean for the "help center page"
Thank you for your patience and help.
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MelanieReplied on July 8, 2025 at 3:32 PM
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Christian Ice JotForm SupportReplied on July 8, 2025 at 3:36 PM
Hi Melanie,
You can directly check this guide which will show you much clearer on sharing a screenshot with us.
Once we hear back from you, we'll be able to help you with this.
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MelanieReplied on July 8, 2025 at 3:44 PM
Hi,
Did i correctly share the 2 screenshots above?
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MelanieReplied on July 8, 2025 at 4:13 PM
Hello,
The video you provided was very helpful! Attached, please find 2 screenshots. I would like the .pdf (2nd screenshot) to have the same column sized as the first screenshot. The first screenshot is the actual form the client completes and the second screenshot is the .pdf of the completed form.
Thanks
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Aries JotForm SupportReplied on July 8, 2025 at 4:41 PM
Hi Melanie,
Yes, we received both screenshots. Just to confirm, would you like the PDF document to have the same or a similar layout as the notification email? If so, you'll need to manually adjust the layout using the PDF Editor. Let me show you how to do it:
1. In Form Builder, click on the Downward Arrow icon next to the Jotform Logo and select PDF Editor.
2. Next, in PDF Editor, click on the Gear icon beside the Input Tables field.
3. Under the Question Style tab, select Side by Side and manually resize the Input Table field by clicking and dragging the edge on the field.
Also, if you’ve customized the PDF document in your form, it will apply that format to all PDFs attached to your notification emails, depending on which PDF document is selected in the email settings. But you can create a new PDF document and manually select it to be attached to your notification email. Let me show you how:
1. In PDF Editor, click on the New Document button at the top of the page.
2. Click on Use Default Layout, and you can modify the new PDF layout as well.
3. Now, in Form Builder, in the orange navigation bar, click on Settings.
4. Click on Emails on the left side menu, hover your mouse over the Notification Email, and click on the Pencil icon.
5. Now click on the Advanced tab, and then on the Attach PDF section, select the PDF document you want to attach to the email, and click on the Save button once done
Here's the PDF document sample screenshot result after manually editing the layout:
Give it a try and let us know if you need any more help.