How can I update my logo on the loading page?

When QR is scanned it goes to a loading page then you can click "start filling" When I click the start filling it pulls the application up with the new logo but the starting page is the issue.

Thank you

Hi Crystal,

Thanks for reaching out to Jotform Support. You can update the logo on your welcome page by uploading a new PDF with the updated logo in the Upload Section. Right now, the logo you’re seeing comes from the PDF you previously uploaded, which still has the old logo. To update the PDF, let me walk you through the steps:

1. In Smart PDF Form Builder, in the blue navigation bar at the top of the screen, click on Upload.

2. In Upload page, click on Update PDF at the top of the page, and in the menu that appears, select Re-Upload PDF and choose the PDF file you want to upload.

Check out the screenshot below showing the welcome page with the updated PDF.

Note that in your case, you’ll need to upload a PDF that already contains your updated logo. I’ve shown you how to update the PDF, and once replaced, the changes will reflect based on the new file you upload. In my example, I simply removed the logo since I didn’t have the tools to add a new one, but in your case, you can use a PDF editor to replace it with your updated logo before uploading the file in the Upload Section.

Reach out again if you need any more help.