How to send submission emails to multiple recipients

Hi

Once the agent or person fills out the Form, how can we program that there are 2-3 people receiving a copy by email?

Thanks

Paul

Hi Paul,

I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

To send a copy of the form submission to 2-3 people via email, you can add multiple recipients in the Email Notification settings of your form. Here’s how to do it:

1. Go to the Settings tab in Form Builder.
2. Select Emails from the left menu.
3. Edit your Email Notification by clicking the pencil icon.
4. Go to the Recipients tab.
5. Add the email addresses of the people you want to receive the submission copies under Recipient Email.
6. Save your changes.

Note that multiple recipients per notification email are available for paid accounts, and it’s recommended to add up to 10 recipients per template.

Give it a try and let us know how it goes.

Hi Paul,

Thanks for reaching out to Jotform Support. It’s easy to send Notification Emails to more than one person. There are two ways to do it. I’ll show you both ways:

The first is to add a recipient to your Notification Email:

1. In Form Builder, in the orange navigation bar at the top of the screen, click on Settings.
2. In the menu on the left side of the page, click on Emails.
3. Hover over the Notification Email and click on the Pencil icon to edit it.
4. Then, under the Recipients tab, just enter a new email address and click on the Save button.

If you do it this way, the recipients can see each other's email addresses. The second way is to add a new Notification Email:

1. In Form Builder, in the orange navigation bar at the top of the screen, click on Settings.
2. In the menu on the left side of the page, click on Emails.
3. Click on Add a New Email, and choose the Notification.
4. Now, under the Recipients tab, delete the existing email address, and add a new email address, then click on the Save button.

With this method, recipients won’t see each other’s email addresses. Just keep in mind that Starter plan users can only have 1 Recipient Email, while Bronze, Silver, and Gold plan users can have up to 10 per Notification Email. We've also got related guides about How to Send Email Notifications to Multiple Recipients and Setting Up Email Notifications that you might want to check out.

Reach out again if you need any other help.