its not letting me log in

  • elazar
    Asked on July 8, 2025 at 10:20 AM

    i log in, it says need code from the app, i put it in, and the green verify button does not click or do anything

  • Joseph Christian JotForm Support
    Replied on July 8, 2025 at 10:59 AM

    Hi elazar,

    Thanks for reaching out to Jotform Support. Can you take a screenshot of what’s happening and send it to us? We’ve got a guide here that’ll show you how to do that.

    In the meantime, you can try to clear your browser's cache, use incognito/private window, or use a different browser to see if it makes any difference.

    Give it a try and let us know how it goes.