Wondering if I can add re-captcha on a pay online form of my website

Hello,

I was wondering if it's possible to include a re-captcha on the online payment portion of our webpage. There has been some fraudulent payments going through and our vendor authorize.net mentioned we can maybe include this for extra filtering as we tried blocking IPs but they keep changing.

Hi Juan,

Thanks for reaching out to Jotform Support. Currently, Jotform does not support adding reCAPTCHA directly to the payment gateway section of a form. However, Jotform provides secure payment integrations with various payment gateways, including Authorize.Net, which you mentioned. These payment forms are protected with 256-bit SSL encryption and comply with PCI DSS standards to ensure secure transactions.

While reCAPTCHA cannot be added specifically to the payment part, you can add reCAPTCHA to the form itself before the payment step to help filter out bots and reduce fraudulent submissions. This can act as an additional layer of protection before users reach the payment section. Let me show you how:

1. In the Form Builder, click on the Add Element button.
2. Search for the CAPTCHA and drag it onto your form.
3. Click on the Gear Icon, then under General Tab, select reCAPTCHA or you can use the Google Invisible reCAPTCHA.

Give it a try and let us know how it goes.

Thank you Kris for the detailed response! For our page is there a way to see who would have access to jotform to make these adjustments?

Hi Juan,

If I understand you correctly, you want to know where is the form under to add the reCAPTCHA. If so, when I checked, our system shows that the form is under the account adva***ment@mit***lls-p***e.com. You can go ahead and log in to this Jotform account, if you know the credentials to update the form. If not, try to reach out to the account owner and request to make the changes on your behalf.

Let us know if you have any other questions.