Need Help Triggering Zapier Only After JotForm Approval (for GHL Integration)

  • parcelrevenue
    Asked on July 8, 2025 at 7:32 AM

    Hi,

    I’m trying to set up an automation where a Zapier workflow triggers only after a submission is approved in a JotForm Approval Workflow, and then sends the approved data to our CRM — Go HighLevel (GHL).

    Here’s what I’ve done so far:

    • I built a JotForm with an approval flow.
    • I added a hidden “Approval Status” field to the form.
    • However, there is no way to automatically update that field in the approval flow once a submission is approved.
    • Because of this, Zapier has no way to filter or recognize if a submission was approved, making it difficult to trigger our GHL workflow properly.

    What I’m trying to achieve:

    • When a JotForm submission is approved, it should automatically trigger a Zap in Zapier.
    • That Zap then sends the approved contact details to Go HighLevel (GHL) to start a specific workflow.
    • Ideally, this should happen without any manual tagging or editing of submissions.

    Is there a recommended approach or workaround to achieve this setup — either by automatically flagging the approved status in the form, or some other method that Zapier can detect?

    Any guidance would be greatly appreciated!

    Thank you

  • Podo: Support AI Agent
    Replied on July 8, 2025 at 7:32 AM

    To trigger a Zapier workflow only after a Jotform submission is approved, you can set up your approval flow to update a hidden field or use the workflow's approval status as a trigger. Since the hidden "Approval Status" field doesn't update automatically, consider using the approval outcome itself as a condition in Zapier to detect approved submissions. For detailed steps on creating and managing workflows that can help with this setup, you might find the guide accessible via the Show Guide button below very helpful.
    Show Guide

  • parcelrevenue
    Replied on July 8, 2025 at 7:52 AM

    No, it did not solve the issue.

  • Podo: Support AI Agent
    Replied on July 8, 2025 at 7:52 AM

    Hi CloseAbility,

    One of our Support Team members will take it from here to follow up shortly.

  • Kyle JotForm Support
    Replied on July 8, 2025 at 8:54 AM

    Hi parcelrevenue,

    Thanks for reaching out to Jotform Support. As a workaround, instead of using Jotform’s Approval Flow, you can build the approval logic directly into the form using a hidden dropdown field. After submission, you can edit the submission and update the value to Approved. Editing the submission will retrigger the Zap in Zapier, and you can configure your Zap to include a filter step that only continues if Approval Status is marked as Approved.

    Adding a delay step in Zapier can help buffer the automation and ensure it only fires after this update. I cloned your form and noticed that you're currently using a short text field. You just need to replace that with a dropdown field to make the approval process work properly with Zapier. This lets Zapier handle approvals reactively, based on form data, giving you complete control without needing any manual tagging inside Zapier.

    Give it a try and let us know if you have any other questions.