Unique Submission Prompt After Submission: Change the font and background color

  • thoamas
    Asked on July 8, 2025 at 4:57 AM

    I’d like to ask how I can edit the color of the response (Thank You) page that is shown to users who have already submitted the form.

    Could you please let me know if this is possible and where to find the setting? I’d like to change the color to black.

    Jotform Thread 28751381 Screenshot
  • Calvin Technical Support Language Specialist
    Replied on July 8, 2025 at 7:35 AM

    Hi thoamas,

    Thanks for reaching out to Jotform Support. I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

    We appreciate your patience while we work on a solution.

  • Calvin Technical Support Language Specialist
    Replied on July 8, 2025 at 8:33 AM

    Hi thoamas,

    While the feature you’re looking for isn’t currently available at Jotform right now, we've gone ahead and escalated your request to our Developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

    In the meantime, let us know if there’s anything else we can help you with. 

  • thoamas
    Replied on July 8, 2025 at 9:15 PM

    Thank you for actively working to help resolve the issue.

    Would it be possible to ask the development team to look into the details as shown in the image below?



    Unique Submission Prompt After Submission: Change the font and background color Image 1 Screenshot 20

  • Sonnyfer JotForm Support
    Replied on July 8, 2025 at 11:30 PM

    Hi Thoamas,

    I've included your specification in the escalated ticket for our development team's review. Although we can't give you an ETA for implementation, rest assured that you'll get notified here of any updates.

    Meantime, let us know if there's anything else we can help you with.

  • thoamas
    Replied on July 9, 2025 at 12:45 AM

    Thank you for the update. Since the launch is scheduled for Friday, we would greatly appreciate it if the changes could be applied as soon as possible. :)

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