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pfancelluAsked on July 7, 2025 at 5:11 PM
Hello
On the drop down menu there are a few options.
When only one is selected "Checked"
the email shows all options, "Non Checked" see attachment.
How can we only show what the person selected as an option?
Make the report easier to understand for our clients
Thanks
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Lorenz JotForm SupportReplied on July 7, 2025 at 6:53 PM
Hi pfancellu,
Thanks for reaching out to Jotform Support. I checked your form and I see you're using the Checklist widget. Make sure you have the Hide unchecked items enabled in the widget setting to hide the uncheck items from the submission emails. Let me walk you through it:
1. In Form Builder, select the Checklist widget and click on the wand icon to open its Setting.
2. In the right panel, toggle on the Hide unchecked items.
3. Lastly, click on the Update button.
You will have to apply that option to each and every checklist widget you have in the form.
Give it a try and let us know if there's anything else we can help you with.
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pfancelluReplied on July 8, 2025 at 12:09 PM
Great Thanks very helpful