Is there a way that we can open attachments on a jotform email without needing to log in?

Is there a way that we can open attachments on a jotform email without needing to log in? 

Hi Oikonos,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

To open attachments on a Jotform email without needing to log in, you can disable the login requirement to view uploaded files. Here's how:

1. Log in to your Jotform account on the desktop version.
2. Click your Avatar/Profile picture on the top-right side.
3. Select Settings from the dropdown menu.
4. Go to the Security tab.
5. Uncheck the box next to Require Login to View Uploaded Files under the Privacy section.

This will allow anyone with the file link to view or download attachments without logging in. You can re-enable this setting anytime if you want to restrict access again.

Give it a try and let us know how it goes.

Hi oikonos,

To stop our system from asking you to log in to see or download your submission attachments, we just need to disable the requirement to Login to View Uploaded Files. It’s easy to do, and I’ll also add some screenshots to guide you better. Let me walk you through it.

1. Login to your Jotform account on your Desktop (it's not available yet on the Mobile App).

2. Click on your Avatar/Profile picture on the right side of the screen, and click on it.

3. In the dropdown, click on Settings, or click on this link to go directly to your Settings page.

4. Now, go to the Security tab and uncheck the box next to Require Login to View Uploaded Files under the Privacy section.

Give it a try and let us know if you need any other help.