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mail4sibraaAsked on July 7, 2025 at 6:17 AM
My Ask Questions has stopped working again
It stopped working 2 days ago, and you got it working agin for me this morning, but it has stopped working again.
Can you please advise?
thanks
Robyn
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Mahmoud JotForm SupportReplied on July 7, 2025 at 7:01 AM
Hi Robyn,
Thanks for reaching out to Jotform Support. I checked your AI Agent, and I couldn't replicate the same issue. I just noticed that you need to give access to your microphone to ask the question.
Also, the Chat is active on your Presentation AI Agent on the right side of the page:
Could you try to open the Presentation AI Agent on a new browser and test it again? If the issue persists, you can share a Screencast of the issue and share it with us via Drive or use Loom to record it.
Once we hear back from you, we'll be able to help you with this.
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mail4sibraaReplied on July 8, 2025 at 3:22 AM
ok I will thanks