Staff are not able to upload their assessment forms

all staff not able to upload their assessment forms 

Hi Arthur,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

Regarding the issue with staff not being able to upload their assessment forms, please ensure that the forms are properly assigned to the staff members. You can check the form assignment and permissions in the Form Builder under the Publish tab, then Assign Form section. Make sure the staff have the correct permissions to submit and upload their forms.

If the issue persists, please verify if there are any restrictions or errors on the form that might be preventing uploads.

Give it a try and let us know how it goes.

Hi Arthurm,

Thanks for reaching out to Jotform Support. Can you explain more about what's happening? I checked your account, but there are no forms created under it. Can you share with us the link to the affected form? Can you also share with us a screenshot of what's happening? Let me show you how to post a screenshot to our support forum:

1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.

2. Drag and drop your image into the Upload box, or click on it and select your file.

3. Then, click on the Add button in the bottom-right corner of the window.

4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

After we hear back from you, we'll be able to move forward with this.

Hi Team,

The issue is, Jotform is reporting forms being added but it is not.

Hi Arthur,

I didn't fully understand the issue you're referring to. Can you confirm if you have a Team folder, and the other users can't add forms to the folder?

After we hear back from you, we'll be able to move forward with this.

Hi Lorevie,

Apologies for the run around.

The issue is now resolved.