Requesting for the June Statement

I went into Billing to download my June statement and it's not listed. I need a copy sent to me so I can reconcile my company credit card. sila@csp.edu

Hi Jen,

Thanks for reaching out to Jotform Support. I've gone ahead and reached out to our relevant team about this. We'll get back to you as soon as we get an update from them.

Thanks for your patience, we appreciate it.

Hi Jen,

I just heard from the relevant team that there were two failed payment attempts in June and July. As a result, your account was successfully charged on July 4th. This is why the June statement does not appear in your Billing page, it was never finalized due to the unsuccessful transactions.

Let us know if you have any other questions.