How do I get the agent to practice active listening and ask follow up questions seamlessly?

I want my standalone/chatbot agent to use active listening and acknowledge replies to them. Also ensure there is a constant stream of follow up questions that eventually nudges the user towards filling up the form. For example:

Q: How many attendees are you expecting?

A: 50

Q: Got it, 50 attendees is a nice number! We have some venues that would be appropriate. Would you like me to recommend you one?

A: Yes

Q: We recommend XXX venue because YYY. Would you like to fill up the venue hire request form?

Hi Bryan,

Thanks for reaching out to Jotform Support. You can train your AI agent to improve its active listening and follow-up questioning capabilities. Training your AI Agent using the information that you find on a webpage is easy. Let me show you how to set it up:

1. In AI Agent Builder, in the blue navigation bar at the top of the page, click on Train.

2. Then, in the Knowledge Base section, select Link.

3. Next, enter the URL of the website where you want the AI Agent to get the information from, and click on Crawl.

4. Select the links that you want your AI Agent to extract information from, and click on Save.

Keep in mind that there is a limit of 10 URLs the AI Agent can scan at a time. If you have more than one URL on your website, you can repeat this process, and select the unselected URLs in your previous set-up. Also, remember that your AI Agent can only extract information from publicly available URLs. You can also check our guide about How to Train an AI Agent with URLs to learn more.

Reach out again if you need any other help.