How to change the name of "Next" button or altogether hide it with logic?

  • CS_Bumame
    Asked on July 4, 2025 at 1:38 AM

    Hey, this is the screenshot of my form.

    How to change the name of Next button or altogether hide it with logic? Image 1 Screenshot 20

    The logic is: If a customer fills, they're supposed to click Submit. If our internal team fills, they're supposed to click Next (on behalf of the customer) - based on our business process.

    Can you help me to hide the Next button?

    Or maybe change the name?

  • Jeric JotForm Support
    Replied on July 4, 2025 at 2:04 AM

    Hi CS_Bumame,

    Thanks for reaching out to Jotform Support. I understand what you’d like to do, but I’ll need a bit of time to work out a solution. I’ll get back to you shortly.

    Reach out again if you need any other help.

  • Jeric JotForm Support
    Replied on July 4, 2025 at 2:17 AM

    Hi CS_Bumame,

    Though it's possible to hide the Next button, it will also hide the Submit button. It's not possible to create a condition to only show/hide the Submit or Next button.

    Now, I will look for another workaround, and I'd like to understand what your identifier is if a user is a customer or part of the internal team. Is it based on their answer to a field or based on where the form is accessed? If you can provide more information, that would be helpful.

    Once we hear back from you, we'll be able to help you with this.