Suspensão de conta

Olá! Gostaria de saber por quais termos minha conta foi suspensa e por qual motivo.

Hi Eduardo,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I checked for an account using your email address but couldn’t find a Jotform account linked to it. If you’re using a different email for the suspended account you mean, let us know so we can check. You can also share a link to one of your forms and we’ll trace the account from there and update you about its status.

Once we hear back from you, we'll be able to move forward with a solution.