Thank you page is not working properly using a conditional logic

Hello,

I have created a four question quiz with values for each picture. I then added conditional logic using a calculation field. It is not displaying the correct thank you page. Can you take a look and let me know what I am doing wrong?

https://www.jotform.com/build/251765435415055?iak=0337ea398fc7520bb8726390514893e0-d545b2da8a84af8d

Hi Jenny,

Thanks for reaching out to Jotform Support. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. It displays You got Lavender – The Calmer!, which corresponds to a total score of 5: Forest = 1, Bubble Bath = 1, Bright Yellow = 2, and Exploring a Spring Field = 1. Check out the screencast below to see my result:

I went ahead and cleared your form cache, as this typically fix minor form issues. You can also try clearing your browser's cache and cookies, refreshing your page, or try accessing the form using another browser or device. Can you try it again and see how it goes? If you run into the same issue again, let us know, and we'll do some more testing to see what's going on. 

Let us know if you need any more help.

thank you for the response. We actually were able to troubleshoot the issue before you responded.

Do you know if the calculator works differently depending on how fields are added?

We wanted to add the values of 4 fields, but at first the calculator was combining the values as a long string.

for instance 1+4+5+5 was showing as 1455 instead of 15.

we simply deleted the calculation and started over and it worked. I'm wondering if putting a space or return may have caused it to work differently.

Hi Jenny,

To ensure the Form Calculation Widget functions properly when adding field values, it is important to use the plus sign so that the addition is performed correctly.

If no math operator is used, the field values will be treated as strings and combined through string concatenation instead of being added numerically.

Let us know if you have any other questions.