How do I fix the fact that when I want to preview an AI Agent, I get a message saying I need to use an approved browser?

I get the message:

I am using Chrome. It is the only browser I use.

Hi Andy,

Thanks for reaching out to Jotform Support. To troubleshoot the issue with the AI Agent preview, try the following steps:

• Update your Chrome browser to the latest version. Older versions may not be fully supported and can cause compatibility issues.
  
• Clear your browser cache and cookies, this often helps resolve problems caused by stored data. You can follow this guide to learn how.
• Temporarily disable your browser extensions. Some extensions might interfere with the proper display of the AI Agent preview.
• Open the preview in an incognito window, this can help determine whether browser settings or extensions are affecting the experience.
• If the issue continues, try using another supported browser to check if the issue is specific to Chrome.

Give it a try and let us know if you need any help.

None of that worked. And I do not have this kind of time to fix these issues. If I can't use Chrome and 'Preview' the AI Agent while working on it, JotForm is not the right platform for us and our clients. Can this be fixed?

Hi Andy,

I've gone ahead and reached out to our relevant team to check on your account. We'll get back to you as soon as we get an update from them. 

Let us know if there’s anything else we can do for you.

Hello Andy,

We have identified and resolved the issue, and everything should be working as expected now.

If you have any other questions about Jotform AI Agents, please feel free to let me know.

I am happy to help.

Best wishes.

Thank you! Your team is awesome!