No se puede completar el pago de la suscripción

No me permite hacer mi pago mensual, no quiero hacerlo por un año.

Hi Jorge,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I reviewed our records and found that the reason you're unable to complete payments is due to insufficient funds in your selected payment method. Ensure that your account or card has enough balance to cover the transaction, then try processing the payment again.

Reach out again if you have any other questions.