Transferred form shows more than expected submission count

pls i transfer a form with about 10,000 thousand submissions and i have about 9000 submission at the moment but am seeing 17,000 as the total on my table could u pls help me check what's happing to ,my data

Hi etudaye,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

Regarding the discrepancy in your submission count after transferring the form, this can happen due to how data is synchronized or displayed in Jotform Tables. Sometimes, connected forms or data from other sources might be included in the total count, causing it to appear higher than your actual submissions.

Let me show you how to verify and manage your data:

1. Check for connected forms or tabs in your Jotform Tables that might be aggregating data from multiple forms.
2. Review your form transfer process to ensure all submissions were properly transferred and accepted.
3. Download your submissions from Jotform Inbox in CSV or Excel format to cross-check the actual number of entries.

If the issue persists, please provide more details about your form and transfer process for further assistance.

Give it a try and let us know how it goes.

hello

Hi etudaye,

The total submissions count may include data from connected forms or other sources, which can cause discrepancies. Please check your Jotform Tables for any linked forms or tabs that might be aggregating data.

Also, verify that the transfer process completed successfully and try downloading your submissions as a CSV or Excel file to confirm the actual number.

If the issue continues, please share more details about your form and transfer steps.

Hi etudaye,

Thanks for reaching out to Jotform Support. Note that when transferring forms from one account to another, all their data are also transferred. When I checked the form, I can see that it has over 18000 submissions in it. You can easily check its accuracy by going to the form's Tables and check its total submission.

In Tables, there should be a Total count at the bottom left of the screen. If you look at it, it will show you exactly how many submissions you have in your form. Check out the screenshot below:

Also, you can download the submission as Excel file so you can check it externally on how many submissions were there currently. You can easily download your data from Jotform Tables as a CSV, Excel, or PDF file. Let me show you how:

1. On your My Tables page, hover over the form whose data you want to download, and click on View Table.
2. On the upper-right side of the page, click the on Download All button. 
3. Now, select Download as Excel, to download your data.

You can also check out our How to Download Form Submissions as Excel, CSV, or PDF guide for more information.

Give it a try and let us know how it goes.