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dbtsAsked on June 14, 2025 at 3:35 AM
Hello,
I enabled save button in this form, but it didn't show up. Please help. Thanks!
https://www.jotform.com/build/241302786807459/settings/emails
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Jeric JotForm SupportReplied on June 14, 2025 at 7:39 AM
Hi dbts,
Thanks for reaching out to Jotform Support. The save button is showing up from my end as shown below:
I cleared your form caches to refresh your form. Can you try again? If the issue persists, let us know.
Reach out again if you need any other help.
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dbtsReplied on June 14, 2025 at 8:04 AM
Hello,
It was just as before. When we click the edit submission link, the save button showed up less than a second the went missing. I've cleared my cache. This is the recording of how it look from my end. https://drive.google.com/file/d/10FBE8DQ2PIK0XFu-MT4GkehtdbbQGGDD/view?usp=sharing
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Manilene JotForm SupportReplied on June 14, 2025 at 10:39 AM
Hi dbts,
I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:
Keep us updated and let us know if you need any more help.
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