Can't load AI Agent standalone on Google Chrome

  • LLC_admin_admin67
    Asked on June 13, 2025 at 3:52 PM

    I have attempted all the cache cleaning etc. that it recommends. I am currently using chrome so I have no idea why it stopped working all of the sudden.

    Jotform Thread 27944441 Screenshot
  • Shaina JotForm Support
    Replied on June 13, 2025 at 5:59 PM

    Hi David,

    Thanks for reaching out to Jotform Support. Do you have an extension installed on your Google Chrome? If so, take note that some extensions might affect your browser script. Can you disable those extensions and try again with your AI Agent to see if it's going to work?

    Once we hear back from you, we'll be able to help you with this.

  • LLC_admin_admin67
    Replied on June 13, 2025 at 6:15 PM
    The only extension i had was for Google docs offline, I turned it off but
    no change, removed it completely and still no change, again I've already
    cleared history, cache etc. as well.
    .
    ...
  • Christian Ice JotForm Support
    Replied on June 13, 2025 at 8:25 PM

    Hi David,

    Can you confirm if your chrome is up-to-date? Can you also try to access it using a different browser to see if the issue persists?

    Once we hear back from you, we'll be able to help you with this.

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