Need follow-up to JotForm response but thread is gone

I received this message but the thread is gone so I can't respond. I have follow-up questions for Arslan based his response. Can you please have Arslan respond to this thread.

Hi Bruce,

Thanks for reaching out to Jotform Support. I checked the recent support threads linked to your account, but I couldn't find the specific thread you're referring to. Can you try clicking the View this thread button in the email you received? If it doesn't take you directly to the thread, it may have been deleted.

Also, note that support tickets are assigned to the next available agent. If you can provide your follow-up questions here, any of our team members, including me, would be happy to help.

Once we hear back from you, we'll be able to help you with this.