-
Matthew_BarrAsked on June 9, 2025 at 10:24 AM
How do I allow users to enter a promo code? I see no field to enter promo codes...
Thanks in advance!
Page URL: https://form.jotform.com/251355628763060 -
Podo: Support AI AgentReplied on June 9, 2025 at 10:25 AM
Hi Matthew,
Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.
To allow users to enter promo codes with Stripe in your Jotform payment form, you need to enable the option to fetch coupons from your Stripe account. Here's how to do it:
- Click the Stripe payment element in your form builder.
- Open Payment Settings by clicking the wand icon on the Stripe payment element.
- Click the gear/cog wheel icon at the top of the Payment Settings window.
- Expand Additional Gateway Settings.
- Toggle "Fetch Coupons from Stripe Account" to Yes.
- Toggle "Show Fetched Coupons from Stripe Account" to Yes.
- Click Continue to fetch the coupon codes from your Stripe account. This will add the "Enter Coupon" box to your form automatically.
You can then preview your form to test the promo code functionality.
Give it a try and let us know how it goes.
-
Matthew_BarrReplied on June 9, 2025 at 10:29 AM
I do not see "Additional Gateway Settings"
-
Ronald JotForm SupportReplied on June 9, 2025 at 11:30 AM
Hi Matthew,
Thanks for reaching out to Jotform Support. It's easy to add coupons for your products using the Coupons feature in Form Builder. Let me show you how to set that up:
1. Open your form in Form Builder and click on the Product List field.
2. Then, click on the Shopping Cart icon on the right side of the field.
3. In the menu on the left, click on the Coupons tab, and then click on Create Coupon.
4. Enter a Coupon Code and choose a Coupon Limit and set the amount or date to arrange the coupon's expiration.
5. In the next section, select a Discount Type and enter the Rate or Amount you want to use.
6. In the Apply Discount To section, select the Product option to apply your coupon to your selected products.
7. Then, in the Discounted Products section, select the products you want a discount for.
8. Now, just click on Save and that's it. You're done.
1. In the Apply Discount To section, select Shipping or Subtotal.
2. In the next section, enter a Minimum Subtotal Amount.
Your Reply
Something Went Wrong
An error occurred while generating the AI response. Please try again!