How can I add a new sender email for the confirmation emails?

  • raeyzegeye
    Asked on May 14, 2025 at 12:12 PM

    How can I add a new sender email for the confirmation emails?  Image 1 Screenshot 20

  • Manilene JotForm Support
    Replied on May 14, 2025 at 12:43 PM

    Hi Raey,

    Thanks for reaching out to Jotform Support. You can easily set up a custom SMTP to use your email sender as provider. Let me walk you through it:

    1. Go to the Settings page while logged in to your Jotform account and click on Add Sender Email in the Sender Emails section.

    How can I add a new sender email for the confirmation emails?  Image 1 Screenshot 40

    2. In the window that opens, select Custom and click on the Continue button.

    How can I add a new sender email for the confirmation emails?  Image 2 Screenshot 51

    3. Enter your email provider's details, click on Send Test Email to check if it’s set up correctly, and then click on Save.

    How can I add a new sender email for the confirmation emails?  Image 3 Screenshot 62Give it a try and let us know if you need any help.

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