I'd like to cancel my subscription and delete my account.

  • Sonia Munro-peebles
    Asked on May 14, 2025 at 9:49 AM

    I'd like to cancel my subscription and delete my account.

  • Sheena JotForm Support
    Replied on May 14, 2025 at 10:00 AM

    Hi Sonia,

    Thanks for reaching out to Jotform Support. I checked your account and I can confirm that the subscription is canceled. Sure, you can Delete Your Account, but that'll also delete all of your forms and data. If you're sure you want to go ahead with that, let me show you how to do it:

    1. On your Account Settings, scroll down and click on Delete My Account.

    Id like to cancel my subscription and delete my account Screenshot 40

    2. Now, in the pop-up warning window, click on Yes, Delete.

    Id like to cancel my subscription and delete my account Screenshot 51

    3. Then, enter your account password and click on Verify. That's it.

    Id like to cancel my subscription and delete my account Screenshot 62Let us know if you need any other help.

Your Answer