Problem with Show/Hide Again

  • ppib2775
    Asked on May 12, 2025 at 3:43 PM

    I have fields that are hidden and show with conditional logic. It seems very odd that depending on where it "lives" in the conditional logic list, it may or may not work. I can understand if it is part of more complex logic but these are stright forward and should work as intended as they are simple on page conditions.

    Problem with Show/Hide Again Image 1 Screenshot 20

    Please review the conditional logic for these questions and let me know why they are not hidden when the first user is filling out the form.

    thanks!

  • ppib2775
    Replied on May 12, 2025 at 3:45 PM
  • Bojan Support Team Lead
    Replied on May 13, 2025 at 3:46 AM

    Hi Ken,

    Thanks for reaching out to Jotform Support. I have checked your form, but, the conditions I've checked are working as expected. Could you let us know some specific examples of what's not working as it should? It would be great if you could let us know what fields to fill and how, what's the expected outcome and what is happening now. This will help us to better understand the issue and assist you further.

    Once we hear back from you, we'll be able to move forward with a solution.

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