Jotform Apps: Issue with IFrame Embed Widget on Mobile Devices

The IFrame Embed widget adds padding on the left and right sides, which causes embedded content to appear very narrow on mobile devices instead of using the full screen width. I used to work around this by using the Animoto widget (which had no padding), but that now returns a "404 Not Found" error. It would be helpful if the IFrame widget allowed full-width display on mobile by removing this unnecessary padding.

Hi Sarah,

Thanks for reaching out to us for help. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

The IFrame Embed widget currently adds padding on mobile devices, which can make the embedded content appear narrow. Unfortunately, the Animoto widget is no longer available due to the 404 error you mentioned. We understand that having an option for full-width display without padding on mobile would be very useful.

We recommend checking for any custom CSS options or updates in the widget settings that might allow adjusting the padding. If not available, this feedback is valuable for future improvements.

Let us know if you need guidance on CSS customization or any other assistance.

Give it a try and let us know how it goes.

Hi Sarah,

Thanks for reaching out to Jotform Support. Unfortunately, there's no current setting to remove the padding for the Iframe Embed widget. While the feature you're looking for isn't available at Jotform right now, we've gone ahead and escalated your request to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

Thanks for your patience and understanding, we appreciate it.