-
Benny SuryadiAsked on May 12, 2025 at 10:40 AM
This month I just use 400 signed documents but it show that I am reached the limit monthly submission 1000.
-
Shirized JotForm SupportReplied on May 12, 2025 at 10:53 AM
Hi Benny,
Thanks for reaching out to Jotform Support. I checked your account and can see that you have exceeded your Monthly Signed Document limit. Keep in mind that this is the total number of signing processes completed from all your Sign Documents. Since you've already used all your Signed document limits, you wait for the counter to reset, which happens on 5-18-2025, or you upgrade your account to Jotform Enterprise. Also, if you use Signature fields without needing to enable the Jotform Sign, your signatures won't count toward your monthly Signed Documents limit.
You might also want to check out this guide, Understanding Your Account Usage and Limits, for more information.
Let us know if you need any more help.
Your Answer
Something Went Wrong
An error occurred while generating the AI response. Please try again!