How can I ensure that the form is submitted after succesful payment only

  • vijayupadhyay.iee
    Asked on May 12, 2025 at 5:08 AM

    How can I ensure that the form is submitted after succesfull payment only

  • Chris_L JotForm Support
    Replied on May 12, 2025 at 5:36 AM

    Hi Vijay,

    Thanks for reaching out to Jotform Support. With how your form is currently set up, I'm afraid it's not possible to require a payment before submission. I recommend you use one of our payment integrations and set the field to required. Let me show you how to create a form and set up a Payment Integration:

    1. In Form Builder, click on the Add Form Element menu on the top-left side of the page.
    2. Add the fields that you want to have on your form, and then click on the Payments tab.
    3. Click on a Payment Gateway, and then click on Connect in the menu on the right side of the screen.
    4. Once you connect your account in the window that opens, you'll be ready to collect payments through your form. How can I ensure that the form is submitted after succesful payment only Image 1 Screenshot 30 5. Right-click on the Product List element and select Require from the context menu.
      How can I ensure that the form is submitted after succesful payment only Image 2 Screenshot 41

    Reach out again if there’s anything else we can help you with.

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