How to change the recipient email for notifications?

I need to change where email notifications go for my account

Hi Andrew,

Thanks for reaching out to Jotform Support. Are you referring to the notification emails when forms were completed? If yes, let me walk you through it:

1. In Form Builder, in the orange navigation bar at the top of the page, click on the Settings tab.

2. In the menu on the left side of the page, click on Emails.

3. Hover your mouse over the Notification Email element and click on the Pencil icon.

4. Go to Recipients and change the recipient's email.

5. Finally, click on Save at the bottom of the page, and you’re done.

Note that the notification emails are sent to you and your team or stakeholders, while autoresponders go to the form submitters.

If you want to test the new recipient email, you will need to submit an actual form submission because test emails default to the email registered with your Jotform account.

Give it a try and let us know how it goes.