Locked out of my enterprise account

Yes please help me get back into my account

our account is plum gas

my log in is dsullins@plumgas.com

Hi David,

Thanks for reaching out to Jotform Support. It seems that you’ve created a ticket for our Regular Jotform Support, but because you have an Enterprise account, we have a dedicated Enterprise Support Team to help you. I’ve gone ahead and contacted the Enterprise Support Team about this and they should be reaching out to you shortly to help you.

Thanks for your patience and understanding, we appreciate it.

Hi David,

Thanks for patiently waiting. I understand that your account was locked out—this may have been due to multiple failed login attempts. I’ve gone ahead and unlocked your account now. Please try to clear your browser's cache and cookies and try logging in again on your server.

If you're ever unable to access your Enterprise server again, feel free to email enterprise-support@jotform.com with the subject UNABLE TO ACCESS SERVER. One of our Enterprise Support Team members will respond as soon as possible.

Let us know if there's anything else we can help you with.