Conditionally redirect users to a certain part of the second form

  • Aaron_Ash
    Asked on May 9, 2025 at 1:40 PM

    Good afternoon,

    I am trying to use your HTML redirect through the "Change Thank You Page", as a previous post states and the redirect is moving ahead to the next question in the form.

    What I am trying to accomplish is if the first question in this form (https://form.jotform.com/241715534439156) is answered "No" it will redirect to a different form version I have within Jotform (https://form.jotform.com/250278641989169).

    Is this possible without using HTML/CSS in the paragraph section? I would prefer to use the button to handle these actions.

    Jotform Thread 26864061 Screenshot
  • Reymae JotForm Support
    Replied on May 9, 2025 at 1:48 PM

    Hi Aaron,

    Thanks for reaching out to Jotform Support. Sure, we can redirect the form fillers to a certain part on your second form with URL parameters. Can you share more details, such as which fields on the second form you need to show when the answer is No?

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

  • Aaron_Ash
    Replied on May 9, 2025 at 1:55 PM

    Since my form is still live the question is hidden for now. The Yes/No answer shown above is the question that needs assistance. If the participant answers "No" they will be redirected to the Adult Form Assessment ending in 9169 above, within the same page.

    If "Yes" they will continue on with the same form. If I need to make this a different form with Yes linking to one form version and No linking to another I can do that as well.

    Outside of this I am not sure how to answer the question you presented and differently then my original question, I hope this helps.

  • Aaron_Ash
    Replied on May 9, 2025 at 2:08 PM

    This is the redirect:

    Conditionally redirect users to a certain part of the second form Image 1 Screenshot 20

  • Jefferson JotForm Support
    Replied on May 9, 2025 at 2:15 PM

    Hi Aaron,

    Thanks for the clarification. Based on what you described, you can absolutely redirect users to a different form when they answer “No” to the first question, without needing HTML or CSS elements. Here’s how to do it:

    1. In your Form Builder, click on the Settings tab in the orange navigation bar at the top of the page.
    2. Click on the Conditions tab on the left side of the page.
    3. Now, click on the Add a New Condition and click on the Skip To/Hide A Page.Conditionally redirect users to a certain part of the second form Image 1 Screenshot 30
    4. Set the Conditions like you see below:Conditionally redirect users to a certain part of the second form Image 2 Screenshot 41

    Let us know if there’s anything else we can do for you.

  • Aaron_Ash
    Replied on May 10, 2025 at 10:57 AM

    I have fixed this by creating a form that with yes or no will direct to the proper assessment.

    My questions now is how to turn this off:

    Conditionally redirect users to a certain part of the second form Image 1 Screenshot 20 Screenshot 10

    I do not want to see these alerts for submissions only the submission themselves. If there a way to stop these messages?

  • Jason JotForm Support
    Replied on May 10, 2025 at 11:09 AM

    Hi Aaron,

    As for your other question, I've moved that to a new thread. You can check that out here.

    Let us know if you need any other help.

Your Answer