Account recovery request

  • John Watson
    Asked on May 9, 2025 at 11:33 AM

    Hi - the person who owned the relationship with Jotform is no longer at our company (Centivo). Could you please let me know how we can regain access? We are no longer using the tool and need to cancel the account.

  • Ronald JotForm Support
    Replied on May 9, 2025 at 11:53 AM

    Hi John,

    Thanks for reaching out to Jotform Support. You can fill out our Account Recovery Form for us to verify that ownership of the account and recover it. Make sure to include all relevant information related to your account, so the team can verify the legitimacy of the request and assist you with it.

    Let us know if you need any other help.

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