Account Showing Over Quota Despite Usage Being Below Limits

Hello Jotform Support Team,

I am experiencing an issue where my account shows that I am over quota, but when I check my usage, it is below the limits. I have already deleted all uploaded files and cleared my form cache, but the over quota message still appears.

Could you please investigate and help resolve this discrepancy? I rely on my account for important submissions, so your prompt assistance would be greatly appreciated.

Thank you very much!

Best regards,  

Hi Orlando,

Thanks for reaching out to Jotform Support. It seems that you also asked this question on another thread. You can check out our reply to that here.

Reach out again if you need any other help.