Reset Password not functional

Good Morning,

I was prompted to change my password after 90 days. However, when I go to change my password I don't receive an email unless I make the request on my phone which is still logged in.

When I do get the reset email it doesn't follow the expected flow. Clicking "Reset Password" in my email just brings me to the login screen.

Hi Anthony,

Thanks for reaching out to Jotform Support. I checked your account linked to this email address: aholley@tech4wellness.org, and it appears to be in good status. I noticed that you also asked this question on another thread. You can check out our answer to that here.

Let us know if there's anything else we can help you with.