How to free up upload space?

My forms are shut down because my upload space has been reached. I cannot figure out which form(s) even have uploads that are causing this.

Hi Colleen,

I checked your account, and it shows you are still using 124.84 MB out of 100.00 MB. I suggest deleting submissions/uploads and checking the trash because the reach upload space is about the attachments of the form responses. Let me show you how:

1. Go to My Tables and select the table where you want to delete form responses or uploads.
2. Click on View table.

To delete a single entry, proceed as follows:

1. Open the menu of the entry via the three-dot symbol in the first column of the table.
2. Select Move to trash in the menu.

3. Confirm that you would like to delete the entry.

If you want to remove form responses from the trash:

1. Open the Main Tab menu using the icon with the three-dot symbol next to it.
2. Click the Trashed Entries menu and in the Trash area on the right, select the submissions you would like to delete and then select Delete Forever.
3. Finally, select Delete in the confirmation dialog.

Form responses are stored in the Trash for 30 days and are still counting as form submissions. Also, this allows you to restore the submissions if needed. You can also delete multiple entries at once. Here we have a tutorial: How to delete form submission data that you are welcome to view.

If you only would like to delete the upload, proceed as follows. In the table, you will now see all form responses that contain uploads. You can now delete the entire form response as described above, or just the upload.

1. In a form response, click in the column where the upload is.
2. You can now download the upload and also remove it if you click on the trash icon.
3. Confirm that you really would like to delete the upload.

Also, I would recommend that you download from responses first so that you have a backup. This guide How to Download the Submission Files explains how to do this. A wide guide that may be of interest to you: Understanding Your Account Usage and Limits.

I have just reactivated your account, so you will be able to implement the above recommendations.

Give it a try and let us know if you have any further questions.