Question About Setting Up Automatic Emails

Hello, I would like to ask some questions about the set up of automatic emails after filling a form before moving to the enterprise account. Can I speak with someone? Thank you Lorene 

Hi Lorene,

Thanks for reaching out to Jotform Support. We don’t currently offer live phone support. If you have any questions, just reply to this thread, or you can create a Help Center thread from the Contact Us page. To assist you with your question, could you provide us with the details?

Once we hear back from you, we'll be able to help you with this.

Hi Christopher,

I am quite surprise by your answer as you advertise everywhere on your website that we can have zoom call (and for free). I tried but was never connected to someone. Not the best feeling when you are about to subscribe to a paid subscription....

Please let me know how I can speak to someone because explaining my issue via email will take a long time.

Thank you

Lorene

Hi Lorene,

As my colleague mentioned above, we don't offer phone support. The Zoom or Demo request is only available for Enterprise users. If you are interested, fill out our form on  How to Request a Product Demo. Let me show you how:

1. Go to the Jotform Enterprise Sales Contact Request.
2. Fill out the form and provide your company details.
3. Enter your request or questions in the Questions & Comments section and submit the form.

Additionally, you can easily Set Up a Notification Email, so that you'll get an email after someone fills out your form. Let me show you how:

1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.

2. In the menu on the left side of the page, click on Emails.

3. Now, click on Add Email. 

4. In the list that comes up, select Notification Email.

5. In the center of the next window, click on the Recipients tab.

6. Now, just enter your email address into the Recipient Email field, and click on Save. That's it, you're done.

Give it a try and reach out again if you need any help.