Turn off Submission Limit Notification Settings

  • wcrapwra
    Asked on May 8, 2025 at 8:26 AM

    When a Jotform limit is reached, an email notification is sent to the email associated with the account. Is there a way to turn this notification off or change where the notification is sent?


  • Christine JotForm Support
    Replied on May 8, 2025 at 9:08 AM

    Hi Chris,

    Thanks for reaching out Jotform Support. I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

    We appreciate your patience while we work on a solution.

  • Christine JotForm Support
    Replied on May 8, 2025 at 9:33 PM

    Hi Chris,

    Unfortunately, it is not possible to turn off the notification for reaching the Submission Limit as well as send the Notification to another email address. While the feature you're looking for isn't available at Jotform right now, we've gone ahead and escalated your request to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

    Thanks for your patience and understanding, we appreciate it.

    Turn off Submission Limit Notification Settings Image 1 Screenshot 20

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