We are looking to migrate from enterprise to a single user account.

We are looking to migrate from enterprise to a single user account. We need some encryption and do work with private educational and medical information. What would be the best level for the proper security? 

Our enterprise account manager has provided us with the information to back up our existing data. 

We would like to know if we would qualify for the educational discount. We are a tutoring service for students with reading issues, particularly dyslexia. 

Hi Elisa,

Thanks for reaching out to Jotform Support. I understand you're planning to migrate from an Enterprise account to a single-user plan and want to ensure proper security for handling sensitive educational and medical data.

Jotform’s standard plans still offer strong security. All data is encrypted in transit via 256-bit SSL and stored securely. For enhanced protection, you can enable form encryption using RSA 2048 keys. If you handle health-related information, our Silver and Gold plans support HIPAA compliance, and we can provide a Business Associate Agreement (BAA) upon request.

We also support FERPA, GDPR, and CCPA compliance, and features like 2FA and submission access controls can further secure your account. As for the educational discount, tutoring services like yours may be eligible. Since you support students with reading difficulties such as dyslexia, we encourage you to apply by visiting our Education Discount page and submitting the required documentation.

Jotform is the preferred online Form Builder for educational institutions around the world, from major universities to K–12 schools. With Jotform, you can easily create an education form that meets your needs. As an exclusive benefit, you can take Advantage of our 50% Educational Discount. Let me show you how to apply for it:

1. Go to the Education Discount page and select the plan according to your needs.

2. Fill out the form and click on the Submit Application button and that's it.

Once your application is approved, your upcoming payments will receive 50% discount. Lastly, since your Enterprise account manager has already provided backup instructions, you're on the right track. Let us know if you'd like help with the migration steps or setting up HIPAA or encrypted forms in your new account.

Let us know if you have any other questions.