-
Friends_weadminAsked on May 7, 2025 at 11:26 PM
Hi
I encountered issues trying to edit the workflow settings for a few of my forms.
After i clicked on Settings (see screenshot), nothing happens. Previously i was able to see the popup that allows me to configure the email response and recipients. Now, the screen just stood there, no pop-ups etc.
Please advise.
Regards
Daisy -
Afzal JotForm SupportReplied on May 7, 2025 at 11:50 PM
Hi Daisy,
Thanks for reaching out to Jotform Support. I tested one of your form and can't replicate the issue, everything was working properly. Check out the screencast below to see my results:
I have cleared your form caches as a precaution, test it again after clearing your browser cache. Also test it on a different browser or a device. If the issue persists, we'll do a more in-depth investigation and work on finding a solution.
Once we hear back from you, we'll be able to move forward with a solution.
Your Answer
Something Went Wrong
An error occurred while generating the AI response. Please try again!