Payment Option not Available

  • kristinstanley60
    Asked on May 7, 2025 at 9:21 PM

    Hello Jotform,

    I have reactivated my account - I only use it when the nonprofit I volunteer for is running a vaccination clinic.

    I cloned a form from last November; however, it no longer includes the option for people to make a payment. The payment option is grayed out. We use PayPal.


    Jotform Thread 26807651 Screenshot
  • kristinstanley60
    Replied on May 7, 2025 at 9:55 PM

    Never mind - I figured it out - I had to resetup the gateway...

Your Answer